Privacy Policy

NWT Consulting Ltd is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store and protect your data in accordance with the General Data Protection Regulation (GDPR).

Please read our policy carefully to understand our views and practices regarding your personal data and how we treat it.

Information we collect

Information You Provide Voluntarily

Contact Information: When you contact us via email, telephone or contact form we collect your name, phone number, email address, professional details (e.g., job title and organisation) and content of your enquiry.
Payment information: If you purchase any of our services we may collect payment details (i.e. credit card details and billing address).
Information from Third Parties: We may also collect information from third-party service providers, such as social media platforms.
Survey responses: If you choose to participate in any services which include a survey we may collect responses that can include demographic information (age, gender, ethnicity), professional information, and other details necessary for analytical purposes.

Automatically collected Information

Cookies and Tracking Technologies: We use cookies and similar technology to enhance experiences of browsing our website. This may include you IP address, browser type, pages you have visited and the length of time you spent browsing our websites.
Usage Data: We automatically collect information about how you use our website, such as browsing patterns, search terms and interactions with our content.

How we use your data and information

Research and Analysis: We use your data to conduct research and analysis if you purchase a service from us that includes a report or information around gathered insights. Information and data provided will be used to produce and provide this information.
Survey Participation: To communicate with participants about the survey and the results of the survey.
Personalised services: To offer services which are tailored to your business needs and preferences.
Customer Support: To respond to your inquiries, provide support, and communicate with you about any the services you purchase from us.
Compliance: To comply with legal obligations, such as maintaining records of research findings and responding to legal inquiries.

Legal Basis for Processing

Consent (e.g., when you voluntarily complete an assessment).
Legitimate interest (e.g., to improve our tools or conduct anonymous research).
Contractual necessity (if using our platform under a formal agreement).

Sharing your information

We do not sell, lease or rent your personal information to third parties. We may, however, share information with the following types of third parties for the purposes stated below.

Service providers: We may share your information with service providers who help us run our business (e.g., survey platforms, data storage providers, payment processors, email services (under GDPR- compliant agreements).
Legal requirements: We may disclose your personal information if required to do so by law or in response to valid legal processes (i.e., a court order or government investigation).
Business Transfers: In the event of a merger, acquisition or sale of all or part of our business, your information may be transferred as part of the transaction. We will notify you if such a transfer occurs.

Data Security and Retention

We take reasonable steps to protect your information using technical and organisational security measures. We will retain your personal information and data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as requested by law, contractual obligations, or our legitimate business interests.

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: You can request that we rectify any personal data that we hold about you that is inaccurate or incomplete.
Erasure: You have the right to request the deletion of your personal data in certain circumstances (e.g., it is no longer needed for the purposes for which it was collected). This does not apply to the completion of anonymous surveys, once you have submitted your responses, they are not linked to any personal identity, and we do not store any personal data that can be erased. You can choose not to participate in the survey or not to submit it without any consequences.
Restrict Processing: You can request that we limit the processing of your personal data in certain circumstances (e.g., you believe the data is inaccurate).
Right to Object: You can object to the processing of your personal data.
Data Portability: You can request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.

Cookies and Analytics

We may use first and third-party cookies to:

Track website usage and improve functionality.
Understand how users interact with the platform.
Provide customised user experience.

Cookies can be managed through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies separately.

International Users

If you are accessing our website from outside [your country], please note that your information may be processed in countries where data protection laws may differ from your jurisdiction.

Children's Data

Our platform is not intended for children under 16, unless part of a service with verified parental consent. We do not knowingly collect data from those under 16 without appropriate authorisation.

Updates to This Policy

We might review this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website constitutes acceptance of those changes.

Contact Us

If you have any questions, concerns or requests related to your privacy, please contact:

Email: Directors@nwtconsulting.co.uk